If you ask Google what consumer centricity is, it would say “the worthiness of people in an organization to understand customers’ situation, perceptions, and expectations.” Putting customers first has been one of the merchantry mantras for Scalefusion. From analyzing feedback, deriving insights, and incorporating meaningful changes for largest mobile device management. It’s in our organizational DNA.
Customer feedback at every stage of Scalefusion’s minutiae has helped uncurl consumer expectations with new capabilities and modernize upon existing ones. These aspects have enhanced Scalefusion’s value due to consumer feedback.
Here’s what makes Scalefusion a customer-centric MDM solution:
1. Custom Branding
Marketing customization is increasingly crucial for companies to offer users a resulting trademark experience. Robust organizations believe in the power of visual branding and wish to translate the same wits wideness all devices under management. With Scalefusion, companies can add and reflect their visitor branding on the devices deployed. IT admins can push trademark logos, set custom wallpaper, pinpoint verisimilitude palettes and deploy it all on all the device profiles with a single click. IT admins can upload an icon for a web prune or shortcut for Apple devices.
2. Reports and Device Analytics
Staying on top of the device inventory is imperative yet tedious, expressly for organizations with smaller IT teams. Scalefusion understands this rencontre and lets IT teams generate a range of reports, from device reports to in-depth reports for documentation and analysis. Companies can moreover create reports for device compliance. Wide reporting provides stronger assertions of device compliance and device health. IT admins can wangle a list of reports – Data usage, app version, device inventory, sim swaps, unlock attempts, device vitals, device availability, and shower history.
The device management solution comes equipped with Deep Dive – an analytics full-length to provide IT admins real-time visibility of platform-wide device inventory. Users can explore devices at a granular level. IT admins can stay updated on every device’s health, security policies, data usage, and out-of-compliance devices through a simple interface.
3. Streamlined Workflows to Reduce Workload
Organizational IT teams are slowed lanugo by recurring tasks on a daily basis. Automation becomes the need of the hour–especially when managing a large device inventory. Several workflows which can be streamlined will profoundly thus reduce the workload on IT admins. For instance, repetitive tasks such as pushing the latest OS updates and security patches, identifying jailbroken/rooted devices, and enforcing minimum password requirements can be monitored for compliance versus a set of predefined rules. Scalefusion workflows continuously monitors devices or non-compliance and automatically take touching-up whoopee versus non-compliant devices.
Scalefusion offers several options to automate device management workflows, including:
- Locking, unlocking, and rebooting enrolled devices
- Clearing browser enshroud and app data
- Sending alerts on shower status and data usage
- Monitoring security incidents on devices
- Customizing geo-fence compliance
- Switching device profiles
4. Easy-to-use Dashboard
The last thing CXOs who embark on the mobility journey want is for their IT teams to spend hours acquiring and learning the MDM product. Scalefusion addresses this with a platform that has a very short learning curve. The Scalefusion dashboard gives a 30,000-foot perspective of every mobile device under management. IT admins can hands manage every speciality of a device. The intuitive dashboard consolidates and visualizes key MDM metrics including – viewing the real-time status of all enrolled devices and users, data filters for device information, and preconfiguring custom fields for a device surpassing enrollment.
5. Flexible Licensing Model
From vital device management wits for educational institutions and small businesses to wide requirements needed by enterprise customers, Scalefusion MDM is misogynist for variegated consumer needs and organization sizes. Customers have the option to preconfigure the batch size of their licenses. This helps them to establish a upkeep and purchase licenses when needed.
6. Quick Turnaround for Customization
Companies often deal with device-related challenges that are unique to their industry. Scalefusion transforms such custom requests into reality. For instance, Scalefusion ripened a speed-based app locking full-length to encourage unscratched driving habits in the logistics industry. Fleet managers can set a speed limit for every phone or tablet under their management. Once the vehicle reaches the well-set speed limit, wangle to essential apps and features–for example, GPS–on the driver’s mobile device is blocked.
7. Seamless Onboarding and Migration
Rapidly evolving technology and merchantry requirements often transpiration device management needs. For instance, a growing business may need to buy an MDM solution to implement its recently established BYOD policy, or an existing device management solution is inadequate for an enterprise company’s needs. Unreasonably priced plans, limited/paid consumer support, ramified processes, and unfriendly UI are key reasons for migration.
Scalefusion is designed to streamline configuration steps for IT admins to onboard the solution with a gentle learning curve. The MDM solution moreover offers a wide variety of enrollment options, from Android Zero-touch to the Apple Device Enrollment Program. IT teams can configure device settings surpassing enrollment to make company-owned devices ready to use right out of the box
8. Continuous Support
Every consumer support representative at Scalefusion is knowledgeable and skilled at delivering help to squire customers during the pre and post-sales journey with Scalefusion. The proactive tideway of the consumer support department ensures customers aren’t kept waiting for long. But that’s not the weightier part. Consumer support is not a premium service and is misogynist wideness all product plans – self-ruling of cost.
Wrapping Up
IT teams are unchangingly asked to unhook increasingly with fewer resources. Choosing a holistic MDM solution built based on consumer needs would be a productive step toward achieving seamless mobile device management.