Air-conditioned spaces, ergonomic chairs, unlimited coffee, and elaborate lunch breaks. That’s what sedentary or knowledge workers unchangingly get, don’t they? Yes, those high-rise, panoramic-view offices are important. After all, you can’t have your marketing team sitting in a dusty, hot room with laptops and getting creative.
But what well-nigh non-desk workers?
The unseen, underrated, and behind-the-scenes non-desk workers must often perform efficiently in the most taxing conditions. From last-mile wordage executives to toadies in manufacturing plants or retail stores, their efficiency and productivity impact merchantry growth. Most organizations are enlightened that non-desk workers are a vital cog in their merchantry wheel. But is unbearable stuff washed-up for them?
Empowering non-desk personnel needs to be part of the enterprise mobility strategy. Your unseen workers must be empowered to unhook the weightier productivity levels. Empowerment begins with the devices they wangle and how you manage them. This is where MDM or mobile device management comes into play. MDM ensures that your distributed field workers never finger isolated, and at the same time, it allows you to tenancy and manage their devices as per organizational needs.
Let’s explore how MDM helps empower the unseen, unsung heroes—your non-desk workers.
Who’re Non-Desk Workers?
Employees whose work is not serving to stationary workstations can be tabbed non-desk workers. When we walk into corporate headquarters, we don’t see them; maybe that’s why they are tabbed unseen. The industrial sector employs the highest number of such workers. The global e-commerce and retail tattoo has led to plenty of non-desk job opportunities that have trickled lanugo to all related and proximal markets, like logistics, warehousing, transportation, and last-mile delivery, to name a few. Other sectors that are highly dependent on non-desk workers are hospitality and healthcare.
All the mentioned sectors are hair-trigger to the economy, and without on-field employees, organizations involved in these sectors will come to a standstill, and so can an unshortened economy. That’s how important non-desk workforces are! This makes it an wool necessity to empower and enable such workforces so that they remain motivated and productive.
It’s Taps for Legacy Processes
It’s nice to equip knowledge workers with fancy laptops and smartphones, but it shouldn’t imply that you overlook the ones in the field. Keeping the field workforce in sync with the waffly tech tides is non-negotiable for organizations. Gone are the days of handling unseemly bar phones to employees who are off the desks. Such legacy processes moreover meant that you only communicated with non-desk people through emails. If you’re still doing it, and with just over a 20% read rate of legacy emails, good luck!
Today’s generation of non-desk workers, expressly millennials, won’t winnow legacy practices that are often slow and rigid. Flexibility and tech savviness are the need of the hour which is why it’s time to undeniability taps for legacy processes.
Empowerment Begins with Devices
Your non-desk workers may not need the latest, high-end smartphones or tablets. But there are plenty of affordable and upkeep smartphones in the market that you can provide them. These smartphones have features and functions that are good unbearable for field workers. The most important among them is internet access—either cellular or Wi-Fi connectivity options.
There are two ways to empower non-desk workers with devices or smartphones. First, organizations provision these devices for employees. However, organizations can moreover offer affordable smartphones. Leasing them is a unconfined option too. Such devices are termed COSU (corporate-owned single-user). Second, indulge non-desk employees to use their own smartphones for work purposes, which fall under the umbrella of BYOD (bring your own device). Increasingly than 90% of employees own a smartphone which makes the specimen for BYOD stronger.
You don’t have to lose your sleep over device and visitor data security and management concerns for COSU and the BYOD scheme of things. An MDM solution takes well-constructed superintendency of that.
Track Devices
A primary speciality of managing the devices of non-desk workers is stuff enlightened of their worriedness and location if they are working on-field. A mobile device management solution lets you set geofences and enable location tracking for all the enrolled devices. You can inform a logistics manager that a truck may have taken a wrong or rented route.
Similarly, a retail executive can be alerted that he/she has breached a geofence that could be set to mall or outlet premises. Sometimes there could be cases of device theft or loss, and location tracking can let IT admins take firsthand action. That brings us to the next MDM advantage.
Device Lock and Data Wipe
With location tracking, IT admins can know that a device is not where it should be. Sometimes employees may violate geofences by mistake, but there could moreover be instances when they may have lost their device or worse, it’s a theft, and your corporate data and device are now in manipulative hands. Don’t worry! In such instances, MDM offers a full-length that lets IT admins lock the device and plane wipe sensitive data from it.
What if it was an employee-owned device? No sweat! An MDM BYOD policy detaches the work profile and apps from personal data on such devices. Hence, when lost or stolen, IT admins can delete the work profile from personal devices of field workers to protect merchantry data.
Push Apps
MDM helps push enterprise apps to all managed devices in one go. For instance, you can push a production floor shift plan or sketch via an enterprise app rather than displaying it on a sheet of paper. IT admins can moreover push digital signature apps to devices, making task attribution and wisecrack an wool breeze.
New visitor policies can be communicated via HR apps. In short, an MDM software streamlines app management on devices of non-desk workforces. This moreover ways your field employees remain tech-savvy and finger self-ruling to wangle work apps from anywhere. That’s empowerment right there!
Regular OS Updates
Non-desk workers may not be the most tech-savvy lot in your organization. Investing in an L&D session on OS updates and patches every now and then doesn’t sound like a unconfined option either. Still, you can’t undermine the security vulnerabilities that devices running unpatched OS can create. MDM has got your back.
IT admins can use an MDM solution to automate the OS patch update process. You can plane provide a specific time and stage to the field workers so that they are enlightened when their devices will shut lanugo for updates. When your non-desk employees know that your IT will alimony their devices updated and patched, they can focus increasingly on their tasks rather than device security.
Reports & Workflows
The rented schedules of non-desk workforces can, at times, make them miss out on some hair-trigger device vitals like data consumption or shower life. Rather than accusing them of stuff complacent, empowering them is better.
An MDM solution lets IT admins wangle all the device-related reports from a dashboard. For instance, an IT admin can prompt an on-field employee that his internet data or device storage is well-nigh to reach the unliable limits. The employee can take steps to remediate the situation. Doing so creates a sense of belonging in non-desk workers as they are left wondering.
An MDM dashboard lets you pinpoint and manage workflows for field devices, saving a lot of time for non-desk workers. Your IT admins can create and automate tasks like transplanting residue app data or a specific file or setting up a security incident compliance.
Content Management
Another vital full-length of an MDM software is content management on devices. Remember that your field workforce is a ‘non-desk’ one. Thus, when needed the most, an essential document or video is not a few clicks yonder for them. Automatically managing such content on non-desk workers’ devices through an MDM solution is a fine way to empower them.
Content management moreover helps IT admins to send other merchantry docs with information on new product or service price upgrades. Therefore, your non-desk workforce stays in sync with all the organizational and merchantry developments. Another example of a sense of belonging.
Communicate Better
Imagine a last-mile wordage executive hurrying to unhook some order on time, and an IT admin wants to send him some security-related information. Do you expect him to unshut his inbox? And let’s say he does, but due to poor internet connectivity, the mail doesn’t load. Such situations might lead to contagious vituperation games.
Communication and connectivity among teams are part of the keys to organizational success. For non-desk workers to be at their productive best, it’s essential to underpass all liaison gaps between them and those at the desks. Whether COSU or BYOD, mobile device management software helps you move whilom and vastitude conventional intranet-based email communications. IT admins can send push notifications that have a proven stereotype read and response time of just three minutes.
It’s a welter for organizations struggling with task turnaround times, particularly with geographically distributed employees. When communications are transparent and seamless, field workers don’t finger isolated or clueless. Communicating seamlessly with managed devices is part of MDM’s deoxyribonucleic acid. Wait, the acronym sounds better—DNA!
Your Unseen Workforce Deserves Empowerment
Hope this vendible helps you realize the advantages of using MDM for non-desk worker endpoints. Yes, they are unseen, but they exist, and their existence drives your business. They don’t get those tony cabins or multi-cuisine corporate lunch buffets. But it’s time you gave your non-desk workers the empowerment they rightfully deserve. That’s the least you can do for these heroes without capes.
Try Scalefusion MDM with a 14-day self-ruling trial to empower your non-desk workers.